Privacy & Cookie Policy

Last updated: April 27, 2026

This Privacy & Cookie Policy explains how we collect, use, and protect your personal information and how we use cookies when you visit our website (jclabltd.com), use our online booking system, and visit our salon.

Who we are

This website and salon are operated by JC LAB LTD (trading as Virtue hair and beauty).

Information we collect

  • Contact details: Such as your name, email address, phone number, and messages you send us.
  • Booking and order details: Information related to your salon appointments, service history, and purchases.
  • Health & Safety Data (Important): For certain chemical and colouring services, we collect necessary health-related information (e.g., skin-test results, allergies, recent tattoos, or pregnancy status). This is strictly required to ensure your safety and comply with our supplier guidelines.
  • Technical & Usage data: Such as IP address, device information, browser type, pages viewed, and interactions with the site (collected via cookies).

Secure Payment Processing

We use a secure third-party payment processor (Stripe) to handle online deposits and transactions. We do not collect, process, or store your full credit or debit card details on our servers. All payment data is securely handled by Stripe in compliance with PCI-DSS standards.

How we use your information

  • To provide and administer our salon services (including managing bookings, sending appointment reminders, and customer support).
  • To ensure health and safety during your chemical/colouring treatments.
  • To process payments securely and prevent fraud.
  • To improve our website and salon services.
  • To comply with UK legal, tax, and insurance obligations.

Cookie Policy 🍪

Our website utilizes cookies (small text files downloaded to your device) to ensure our site functions properly, to manage secure online bookings, and to improve your browsing experience.

Essential Cookies (Strictly Necessary)

These cookies are vital for the core operation of our website. They allow you to securely log into our booking portal, remember your selected services, and process your deposit payments safely via Stripe. Without these cookies, our online booking and payment systems cannot function.

Analytical/Performance Cookies

We use these to understand how visitors interact with our website (e.g., tracking which salon service pages are viewed the most). This data is completely aggregated and anonymous, helping us optimize our website design and customer journey.

Managing Cookies

You can instruct your browser to refuse all or some cookies, or to alert you when websites set or access cookies. Please note that if you disable Essential Cookies, you may not be able to complete a booking or process a payment through our website.

Sharing your information

We may share personal information with trusted service providers who help us operate our business (such as our booking system provider, website host, and Stripe for payments). We strictly do not sell your personal data.

Data retention

We retain your information only as long as reasonably necessary for the purposes described above, or to satisfy our legal, tax, and insurance requirements. Health and skin-test records are kept strictly confidential and retained in accordance with industry safety standards.

Your rights

Under the UK GDPR, you have the right to:

  • Access, correct, or delete your personal information.
  • Object to or restrict certain processing.
  • Request a copy of your data (data portability).
  • Withdraw consent where processing is based on consent.

Contact Us

If you have questions about this Privacy & Cookie Policy or wish to exercise your data rights, please contact us directly:

Entity: JC LAB LTD (Company No: 16613763)

Registered Address: 7 New Lane, Selby, England, YO8 4QB